Internet is down again…. My computer is so slow….. What do you mean our accounting database is broken?

Have you ever experienced any of these “IT Headaches”? Like many businesses, your technology is vital to your success and these types of issues can range from annoying and unproductive to disastrous. Julia in accounting who is handy with computers is getting fed up dealing with IT issues and needs to focus on this year’s budgets. So what do you do? Where do you even begin?

If your business had an IT Partner such as ATEE, help would be an email or phone call away. More than that and perhaps more valuable, you would have a plan in place to avoid the common issues that can crop up at the worst possible time.

So What are Managed IT Services?

Managed IT in its most general definition, is an outsourced provider of IT support. Someone who is familiar with your business and what is most critical to it’s success from a technology point of view. The range of services can be as simple as having someone to call when you get locked out of your email all the way to implementing IT strategies to help achieve core business goals.

What Types of Services are Available?

ATEE believes that all businesses are unique and have their own specific challenges when it comes to IT. However, by proactively addressing the most common causes of downtime, the benefits become obvious and your return on investment is almost immediate.

The most common services our customers require have been pre-built into our support packages. Of course, we are happy to accommodate any IT requirements that a business may have. Our most popular services include:

  • Preventative Maintenance on Workstations, Servers, and Network devices
  • Critical Data Backups
  • Network Security
  • Server Management and security
  • Help Desk Support for your staff
  • On-Site Support
  • Management of Mobile devices
  • Server / Network Health and Performance Monitoring
  • IT Audits and Reviews

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  • User Management
  • Network Reporting
  • Procurement Assistance
  • Vendor Management
  • IT Strategy and Road-map Sessions
  • IT Asset and Warranty Management

Sounds Great, But What’s the Benefit to My Business?

This is really what it all comes down to and probably the reason you’ve read this far. The benefits a business can expect by partnering with ATEE for your IT support are many, but take a look at some of the reasons we’ve been told our customers are happy with our service:

  • Predictable and controlled IT costs
  • Improved system reliability and performance
  • Increased staff productivity
  • Fewer emergency IT issues
  • Improved security
  • Customized, business focused IT solutions
  • Single point of contact for everything IT related
  • Peace of mind

Alright, I’m convinced, What’s the Next Step?

The next step in this journey is really simple…lets sit and chat about what you know best…your business. We won’t barrage you with IT jargon and technical terms. Its simply a cup of coffee to see if ATEE is a fit your your organization and we will go step by step from there. Contact us today and let ATEE handle your IT headache!